Sunset Aparthotel - (Accommodation in Tingaki)

Andrew N           

Despite being told by our rep and everyone else that this was the jewel in Tingaki's crown, this hotel was apalling.  The first room we were shown smelled, was dirty and had 3 cockroaches waiting to say hello when we were shown in at 4.30am.  We asked to be moved and were shown to another dirty room that smelled of urine and had a couple of cockroaches waitning for us.  The next room we were shown just smelled of urine - we couldn't see if there were any cockroaches because the bathroom light was broken.  When I brought this up with the hotel owner he became violently aggressive, called me dirty and threatened to call the police.  The rooms are so basic you might be in Butlins in the 1950s.  Just a two-ring electric plate from the 1980s - no kettle - no toaster - no microwave.  To describe these rooms as self-catering is laughable.

Sunset Aparthotel - (Accommodation in Tingaki)

Andrew N           

These rooms are not self-catering.  Only an old electric hob.  No TV, no toaster, no kettle. The very basic room were not clean, there were cockroaches and the room smelled of stale urine.  When we complained the hotel owner physically threatened us.